On demand, Australian government accredited qualifications in business and management


Academy3 is a Registered Training Organisation (RTO) licensed by the federal government agency, the Australian Skills Quality Authority (ASQA), to deliver online, post-secondary education in the business services sector. The nationally accredited courses we offer are regularly audited and delivered in conformity with the government managed Australian Qualifications Framework (AQF).


We differ from the majority of providers by being born-cyber – a wholly web-based business. This means (for us) that we do not have bloated infrastructure or bureaucracies to maintain. This means (for you) an innovative, high quality eLearning experience at a fraction of the cost of the 'bricks-and-mortar' equivalent.


Your entire learning library is available on-demand 24/7 in a secure cloud, accessible from your desktop, laptop, tablet, and even your phone. These resources go beyond the online picture book to deliver highly engaging, multimedia content that intentionally complements every learning style; and, there are no supplementary texts or other materials required for purchase.


And because we do not believe in due dates, semesters, completion deadlines or course expiry, you can elect to work steadily, intermittently or furiously towards your award: the only date that matters is the one you proudly finish on!


To get there, each student is mentored by a proven expert in their field who will connect the theory you discover to how things work in the real world. You are not only encouraged you to submit plans, drafts and revisions of your assessment activities in advance of the finished product; you get the opportunity from before you even enrol to decide what the assessment activities will be!


Therefore, if you have a question, ask the expert. If you're still not sure, ask again. And again. And again. Sharing knowledge is what mentors are our paid to do. It's also what they enjoy.


At academy3 you learn more than the unit outcomes.
  • Learn to learn – we will extend your core skills beyond your work experience, the interactive teaching resources, and individually customised assessment tasks.
  • Learn to share – we will show you how to present your knowledge in the right context at the right time to best meet your own style and stakeholder needs.
  • Learn to fly - we will encourage you to succeed personally and professionally by introducing you to the highest ethical standards of international best practice.


Did you know that the skills and knowledge you already have through informal learning may count towards a nationally recognised qualification or statement of attainment. This is known as skills recognition or Recognition of Prior Learning (RPL).


To have your skills recognised you need to get a formal assessment. At academy3, an assessor can consider your evidence of:
  • paid or unpaid work in Australia or overseas
  • on-the-job training
  • other qualifications from Australia or overseas
  • community or voluntary work
  • hobbies, sport and leisure activities


If your skills can be “recognised” (ie mapped to unit and course criteria), you may be able to shorten the length of time for your studies. In some cases, you may get 100 per cent recognition of your qualification, meaning you would not have to study at all.


Is this you?


  • You have lots of skills and experience from jobs, courses and/or community work, but you don't have the 'piece of paper' to prove it.
  • You want a qualification to help you get a promotion.
  • You want to change jobs or careers but you're worried about how to prove your skills are valuable.
  • You work in a trade, but you need a formal qualification to help you get on.
  • You gained most of your skills and work experience when you were living overseas, and need an Australian qualification for work, study or migration purposes


If so, skills recognition could put you on the fast track. You could get a vocational qualification, or part of a qualification, without having to study what you already know.



What is the Fast Track?


Traditionally, you study for a qualification from beginning to end, regardless of whether you already know part of the material in the course.


At academy3 our fast track process of skills recognition shortens your study by acknowledging the skills you already have. So, if you have experience in the area your qualification covers, you are a likely candidate for skills recognition.


Experience counts


If you have already worked in the area you want to study, either paid or as a volunteer, the skills you've developed are probably very valuable. You may have done other studies that include similar subject matter, here or overseas. Even some of your hobbies and interests might include relevant skills.


To be recognised, you need to prove you are already competent in that study area. If you have just left school, don't do part-time work or have many interests, you may not be a candidate for skills recognition. If you are an older person with a wide range of successful work and study experiences, you are probably a very strong candidate.


Benefits and costs


If your skills are recognised before you start training, you don't have to be trained in things you already know. That makes study faster, cheaper and a lot more interesting.


Gaining a qualification by skills recognition should cost less because you're not paying to learn things you are already competent in.


The rule of thumb is that the more skills and experience you can demonstrate with evidence upfront, the quicker it will take you to gain your qualification and the cheaper it will be.


Your role in the recognition process


In traditional training, the trainer teaches and you study to pass assessments. With skills recognition, the responsibility is on you to find out what competencies are required and prove whether you have them. The teacher assesses you and then teaches only what you need to fill in the gaps in your skills and knowledge.


Although skills recognition saves you a lot of study time, you need to put a fair amount of work into your application.


A successful skills recognition applicant advises "It saved me months of study but it took me several days to gather all the material and present it to my assessor. I had to think pretty hard about what skills I had and how they related to the qualification."


Prefer to refresh your learning?


Skills recognition is not for everyone. Some people love to learn and don't mind refreshing existing skills. But if you don't want to revise your skills, because you have difficulty getting to classes or just don't have the time, fast-tracking through skills recognition is worthwhile for you.


What qualification level should you aim for?


Vocational qualifications have different levels. Your previous experience may qualify you for skills recognition at one level of the course you choose but not at another.


Don't worry if you're not sure what qualification level you should apply for. At academy3 we can help you work out which level is most relevant to your existing skills.




You might be wondering 'How much will it cost, and how long will it take?'


The answers vary depending on a number of factors. For example:
  • What level of skills and experience do you have and therefore what gaps do you have?
  • What kind of qualification do you want to get?
  • How much evidence have you already collected?
  • What kind of assessment will you need?


Once you have submitted you portfolio of evidence, it should take us no more than one-three weeks to complete the assessment process.


Because each circumstance is unique, we can only give you a formal quote after you have had a chat with one of our friendly assessors. In most circumstances, though, you pay nothing until the assessment process is complete.


At that time, we will let you know what units or courses we are able to recognise. Only then do you actually enrol and pay the significantly discounted unit or course fee.



Gathering evidence


Once you have chosen your qualification, your academy3 assessor will be able to help you decide on the best evidence, but you need to be proactive in putting it together.


This can take some time to organise. You need to show your assessor you already have the skills and knowledge to meet Australian industry standards.


Are you competent?


National standards define the competencies required for effective performance of tasks in the workplace. Each unit of competency describes a specific work activity, the conditions under which it is conducted and the evidence that may be gathered in order to determine whether the activity is being performed in a competent manner.


To decide whether you are competent in something, start by asking yourself these kinds of questions:
  • What tasks have I done at work or in community activities?
  • How recently did I do them and would I still remember how?
  • What training have I done that might be relevant, including informal on-the-job training?
  • How can I prove I can do these things?


Types of evidence


Evidence can take many forms including:
  • samples, photographs or videos of your work
  • a practical 'on the job' assessment
  • answers to questions in an interview with your assessor
  • a simulation of a work activity
  • letters of validation from your employers
  • performance management reports
  • copies of documents you have completed at work
  • certificates
  • any other evidence that is valid, sufficient, authentic and current


You need to work out which types of evidence best demonstrate your competence.


Portfolio of evidence


Your portfolio gives evidence of your skills and knowledge based on the requirements of the qualification you are seeking. It can include documents like:
  • course certificates from Australia or overseas
  • references
  • your CV or resumé
  • examples of work you have done
  • photographic or video evidence of work you have done
  • payslips


Your portfolio should include whatever it takes to prove your skills to someone who hasn't met you before and who understands your industry. Your evidence does not have to be paper based. A video or demonstration can sometimes be more effective. Think about the best ways to present your portfolio so that it is easy for an assessor to understand.


Preparing the portfolio


Ask yourself these questions:
  • What evidence do I already have, such as work records, certificates or samples of work?
  • What evidence can I collect, such as testimonials?
  • What evidence could my assessor gather through observation or questioning?


Checking your evidence


Make sure your evidence shows your knowledge and skills are:
  • authentic
  • valid
  • reliable
  • current
  • sufficient


Tips and tricks


Here are some tips to help with compiling your recognition application:


Do show reasons why you believe you are competent.
(e.g. I have been working as a team leader for two years. I believe I am competent because I work to deadlines, I have a strong record on working safely and I manage rostered hours to budget. Evidence of this is contained in my manager’s report, which is Item 1 in my portfolio.)


Don't assume you're competent simply because you have been doing the job for a long time.
(e.g. I have been working as team leader for two years. My tasks include following plans, preparing rosters, and supervising staff.)


Do use examples to show you are competent.
(e.g. Before I begin a training session I always make sure computer wires are taped to the floor. When training begins, I let people know where the fire exits are and advise people to drink water during the day.)


Don't just say you are competent without giving examples.
(e.g. I am very aware of OH&S issues and try to keep the workplace safe at all times.)


Do get external support for your examples. Wherever possible, back up your claims by reports from witnesses or supervisors, or maybe even prizes, awards, qualifications or newspaper items.


Don't rely on your own word only to prove your competence. It is the weakest form of evidence.


Do explain the results or outcomes of your competent performance.
(e.g. Thanks to my re-organisation of the kitchen, chefs can get on with cooking and waiters with serving, without confusion. As a result we have reduced waiting time for meals by 10 per cent in the last three weeks. Evidence of this is in my employer's reference, which is Item 2 in my portfolio, and also in a testimonial from a regular customer, which is Item 3 in my portfolio. I also include photos showing the kitchen set-up before and after I arranged it.)


Don't just say what you did, without explaining the results you got.
(e.g. Thanks to my re-organisation of the kitchen, tension has been reduced.)



Being assessed


Academy3 has trained assessors who can assess your skills for all of our courses.


Before you start

  • Check how much support your assessor can give you. You should feel comfortable asking them questions and discussing any difficulties.
  • Find out how long the RTO will take to process your application. About three weeks should be reasonable from when you make your application.
  • Give yourself plenty of time to prepare your application. It could take to a few weeks to organise.
  • Check in advance about any fees for skills recognition. Some RTOs may charge the usual enrolment fee for the subject or qualification you are seeking recognition for.


The process


The first step for assessment is to apply for skills recognition and provide any physical evidence you've collected. Sometimes, the assessor needs more evidence to make their decision. This might be because:
  • the evidence you provided, though strong, did not relate clearly to the units of competency you applied for
  • you did not give enough evidence of your skills
  • the evidence was not current - you need to show not only that you once had these skills but that you still do
  • some of the evidence you provided was inconsistent


The assessor will give you an opportunity to provide more information or demonstrate your skills and will clearly explain what kind of evidence is needed.


The interview


After receiving and evaluating your portfolio of evidence, you will be required to undertake an interview with your assessor. This can be conducted in person (usually in your workplace, where additional evidence may be at your fingertips), on the telephone, or over a web connection (such as Skype).


The interview will usually take around 20-30 minutes for each unit you are being assessed on; however, multiple units with overlapping competencies may be assessed quicker than this.


We may also want to verify some of your competencies through an interview with your direct supervisor or line manager.


These interviews are recorded and added to the body of evidence you have already provided.




During the course of assessment, it may be necessary for you to disclose commercially sensitive information to us. For example, in order for us to assess your ability to manage operations to budget, you might need to show us an actual profit and loss statement and discuss how you use it to control costs.


Rest assured that we have no interest in revealing this information to other parties. Although we are required to keep these records for audit purposes, they are securely archived and stored.


Please feel free to discuss your options in this regard if your employer is reluctant to part with information that is necessary to the recognition process.


The Australian Qualifications Framework (AQF) provides a comprehensive, nationally consistent framework for all qualifications in post-compulsory education and training in Australia. In the vocational education and training sector it assists national consistency for all trainees, learners, employers and providers by enabling national recognition of Qualifications and Statements of Attainment.


The Australian vocational education and training system is recognised as among the most sophisticated in the world because it is:
  • Industry led - employers and industry representatives define what outcome is required from training.
  • National – the system is jointly managed by state, territory and Australian governments.
  • Client focused – it is flexible and relevant and responsive to client needs.


academy3 is accredited by the Australian government to deliver the following qualifications:


  • BSB30307 Certificate III in Micro Business Operations
  • BSB30807 Certificate III in Recordkeeping
  • BSB40407 Certificate IV in Small Business Management
  • BSB40507 Certificate IV in Business Administration
  • BSB40812 Certificate IV in Frontline Management
  • BSB41307 Certificate IV in Marketing
  • BSB41513 Certificate IV in Project Management Practice
  • BSB41707 Certificate IV in Recordkeeping
  • BSB50207 Diploma of Business
  • BSB50407 Diploma of Business Administration
  • BSB51107 Diploma of Management
  • BSB51413 Diploma of Project Management


In terms of the 'piece of paper', there is no difference between a Diploma from academy3, a Diploma from the University of Sydney, and a Diploma from Dodgy Brothers RTO. The Australian Qualifications Framework makes no distinction, and demands that each institution equally recognise the Diplomas of other, nationally accredited and audited institutions.


Value nevertheless matters, and is an all-encompassing consideration that balances issues such as quality, convenience, and reliability with cost. At a minimum, the four questions you should therefore ask of any training provider are:
  • What do I need to do?
  • What support will I get?
  • When will I finish?
  • How much will it cost?


Because every learning experience is unique, at academy3 we customise our offerings to uniquely your match your circumstances in this regard. We take into account your current employment and experience, as well as a range of personal considerations, such as your general interests, ambitions, availability, motivation and financial situation.


For example, if you have already worked in the area you want to study, either paid or as a volunteer, the skills you've developed are probably very valuable. You may have done other studies that include similar subjects, here or overseas. Even some of your hobbies and interests might include relevant skills.


To be recognised, you need to prove you are already competent in that study area. If you have just left school, don't do part-time work or have many interests, you may not be a candidate for skills recognition. If you are an older person with a wide range of successful work and study experiences, you are probably a very strong candidate.


If your skills can be "recognised" (ie mapped to unit and course criteria), you may be able to shorten the length of time for your studies. In some cases, you may get 100 per cent recognition of your qualification, meaning you would not have to study at all.


Visit here for more information on our fast track program.


Here are some other features that are common to our delivery approach...


Start immediately


Academy3 does not make you wait until a fixed date, such as the start of a semester (or even the start of a workshop), before allowing you to commence your course. Study can begin as soon as your enrolment is processed, usually within 24 hours!


At that time, you will be provided with access to the virtual learning environment that will be the centre of your study experience. Critically, we do not lock you out of, or drip feed, enrolled units – you have full access to everything from day one, and may plan your own study progression.


On-demand, unlimited support


Each unit in your Qualification is continually assessed by short activities as you progress through the course. Your mentor will give you detailed feedback on each item. If he or she feels that you are not yet competent in an area, then you will be advised on how you can improve your work for reassessment. There is no limit to the number of times you may reattempt an assessment task - we will stick with you until you get it right!


We also encourage you to look for answers beyond the scope of the learning material, either from within your own experience, your workplace, or on the web. This will make for a richer learning experience and a more fulfilling progression through the course.


All students are encouraged to discuss and customise the assessment requirements of each unit with their mentor before they commence.


Assessment methods we employ can include any mix of:
  • Written assignment
    • Multiple choice questions
    • Short answer questions
    • Case studies
    • Research / workplace project
  • Workplace assessment
    • Observation
    • Work samples
    • Role-play
    • Simulation
  • Interview
    • Questions
    • Scenarios
    • (Third party) testimonials


Successful completion of the assessment tasks will demonstrate to us (and your present and future employers) that you have the ability to apply the theory you have learnt to practical workplace scenarios. Note that although assessment tasks are made easier if you are employed in a workplace, those without this opportunity may complete the course as long as they have sufficient access to a workplace environment to facilitate learning and demonstrate competence.


The mentors at academy3 are people who have significant practical experience, are accredited as an adult educator, and enjoy esteemed membership in relevant professional associations. All email enquiries are responded to within one business day, and the turnaround for assessment feedback is usually within five days.




The other advantage that academy3 offers over alternate training providers, is that we do not believe in due dates, completion deadlines or course expiry. In other words, you do not need to make excuses or beg our forgiveness – many colleges will even charge you a fee for this humiliation – if circumstances conspire to delay or postpone your study. Work steadily, intermittently or furiously towards your qualification: the only date recorded on your testamur is the one you proudly finish on!


At any time throughout course you may also request a Statement of Attainment, which is formal recognition of the units that you have completed. Note that there are no intermediate qualifications available for early exit from this course. Nonetheless, each unit that you complete is fully recognised and transferable for credit within the Australian Vocational Education system.


We can also design a program of electives that fast-tracks your entry into a higher level related or University level Qualification.


International students


As this course is delivered and assessed in English, students who reside in a country where English is not the primary language, and others for whom English is a second language, are expected to have English language competence as a pre-requisite to enrolment. They can demonstrate this by providing evidence that they have completed an English language proficiency exam to the Australian government's skilled migration standard for Vocational English.




Enrolment can be completed at any time on a per unit (instead of a per qualification) basis. Units can be purchased at any time, meaning that you are never locked into direct debit or interest bearing repayment contracts. Unit fees are inclusive of all administrative, training and assessment (including version upgrades), and taxation charges – there is nothing more to pay for the life of your enrolment, regardless of how long you take.


Purchasers of three or more units in a block receive a 10% discount.


Fast track options may significantly discount this price. Because each circumstance is unique, we can only give you a formal quote after you have had a chat with one of our friendly assessors. In most circumstances, though, you pay nothing until the assessment process is complete.


Upon enrolment, students are given a reasonable opportunity to review and self-assess their capacity to complete the course. Within this orientation period, students may unconditionally withdraw from the course without academic or financial penalty (ie a full refund).


Corporate and group discounts also apply – please contact us for more information.



Level 6 Reserve Bank Building,
111 Macquarie Street,
Hobart, 7000, Australia


Australia: +61 1300 988 733

India: +91 40 4033 9630




My evidence is too old


The best kind of evidence is timely evidence – evidence that reflects skills and experience that you have used recently. If there have been significant changes to legislation or common practise in your area of expertise you may need to update your skills before getting assessed.



I can't find subject details for a previous course


You might be having trouble finding out the subject details of a course you studied in the past. This is especially common if you studied a while ago or in another country. The first thing to consider here is whether it is worth trying to track this information down at all. In many cases it will not be.


If you studied 10 years ago for example, your coursework may no longer be relevant because of the time gap, technology changes, or changes to legislation governing your industry. Areas such as Accounting, Occupational Health and Safety, and Computer Technology have all changed significantly in the past six or seven years due to changes in legislation or technological developments.


Your more recent work experience, applying what you learnt from that study, will be a much better way of demonstrating you can meet the current standards needed for a competency.



It feels like the process is undermining my skills and my experience in the workplace


Occasionally some people who go through the skills recognition process say they feel they are being asked to prove they can do their jobs. This can feel bad, especially when they have been working in the same industry for many years.


It is important to remember that skills recognition is not a judgement of your level of ability, nor is it designed to demean or belittle your work experience. Instead, skills recognition should provide a measuring stick that can be applied to all people who work in skilled areas. The more work experience you have, the more confident you can be that your skills and experience may match a qualification.


For some people, the documentation of aspects of their working life can be a very rewarding experience.



I can't find the evidence I need


If you can't find written documentation to support your claim towards a qualification you can use other means of evidence, for example, a demonstration, taxation records, newsletters, photos or video (to name just a few). How you chose to demonstrate your skills is not as important as the skills themselves.



I have lost touch with my old work


What happens if the company you used to work for no longer exists, or for various reasons you no longer have contact with people from your old job? Can you still collect evidence about that job?


Yes, you can. The reason for this is that evidence you have created yourself or can demonstrate yourself is the most valuable kind of evidence. While assessors can use references as a guide, primary evidence that is directly created by you, is the best kind of evidence.


You may have work documents at home you can submit or perhaps you can demonstrate your skills in your new workplace or in a demonstration workshop.



I am worried you are collecting the wrong kind of evidence


One common trap that people who are seeking skills recognition fall into is collecting too much information, or more specifically too much of the wrong kind of information. The best way to overcome this is to select the qualification you are aiming for first, identify the core units and which elective units you want to do and address your evidence very specifically and systematically to those units. That way you only collect the right kind of evidence, the kind of evidence that will allow you to meet your goals quickly and correctly.



I don't know where to start


Working out what skills you have, what qualification you should work towards and what evidence you can collect to support your application can be a bit daunting at first. Once you have a good understanding of the process however, you will be in a better position to make skills recognition work for you. It is worth taking some time browsing through this site to get a broad picture of how the process can work for you.



How much recognition can I get?


If you have the evidence to show that you can demonstrate the skills and knowledge needed, the minimum recognition is one unit of competence and the maximum is a full qualification.



When should I apply for recognition?


Although you can apply for recognition at any time, it is best to do it at enrolment time or as soon as possible afterwards.



How long will the process take?


We try to complete the process as quickly as possible. How soon we can make a decision on your claim depends partly on how well you have prepared your evidence. Every application is unique and will have different time frames, but about three weeks is probably a reasonable time to expect a decision after you have lodged your application.



Will recognition change my status as a student for other purposes?


If you have some income support, or hold a temporary visa and are granted recognition, it may mean that you do not need to attend for the full tuition time per week. This may affect the conditions of your income payments or visa. You need to check the implications of this with your income provider.